To follow on from our integration into the Sage Software, as part of this investment we also took on board Sicon.
Sicon is a fully integrated enhancement to Sage 200, allowing us to schedule engineers for planned and reactive cases, managing equipment and contracts. The Engineer tablet interface allows live case updates, and accurate servicing. Along with automated communication with clients to notify of works scheduled and completed.
All in all, a hugely benefical tool for us to smooth our processes and create a highly effective and efficient system for both ourselves and our clients.